We offer various options of reservations to any of our services:
- Through our official website: www.westtenerife.com
- In the associated tourism offices of West Tenerife.
- In our offices in the port of Los Gigantes.
- Through your hotel reception.
- With your guide or tour operator.
- In the touristic excursions sales points.
When you make your reservation, you can make the payment of any of our services by credit/debit card.
When you get your Reservation confirmation, you should print your ticket and bring it with you to our office on the arranged day and hour of the excursion.
Yes, you can change your excursion date 24h in advance before your planned date if we have some free places left for the new date that you choose.
Yes, you can cancel your excursion if you do it up to 48h until your chosen excursion. If you cancel it in this period of time, you get a full repayment.
Yes, we make offers for big groups, for information please contact firstname.lastname@example.org
If the activity is delayed, the won´t be any changes of duration of the activity, the planned time of excursion will be given.
If the activity is canceled for meteorological conditions, the date and time of excursion will be changed. In case if you cannot make it other day, the payment will be refunded..
No, theres no need to have the driving licence as the excursion is always leaded by an instructor.
Yes, you can change in the middle of excursion.
We have lockers in our office where you can leave all your things.
For the boat rides you can take your bags with you if you prefer and for the jet ski safaris you can use the small box in the jet ski where you can put small things (bottle of water, snorkelling glasses etc), but it is not recommended to take it as we have most of the things you need on board. If it is necessary for medical or special reasons, it might be organized.
We accept passengers in jet skis from 135cm height and driving is permitted from 16yrs (parental permission required, you can get the form in our office).
No. This service is not available within our activities.